SmarterTrack 5.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.Businesses can manage employees and company communications at distributed locations around the world from a Web browser–increasing the efficiency of virtual offices, mobileagents, and companies with multiple locations.
Note: SmarterTrack Free edition includes the same functionality as SmarterTrack Enterprise edition. However, SmarterTrack Freeedition is limited to a single agent.
Size: 166.13MB
Release Date: 2010-06-03
OS: Windows 2000/XP/2003/Vista/7
(Freeware)
App:

http://rapidshare.com/files/403733440/Download.aspx_Product_SmarterTrack_File_Installer_Version_5_Location_Primary
http://www.megaupload.com/?d=A7JSHUHS
http://www.filefactory.com/file/b24g081/n/Download.aspx